Here you'll find answers to the most frequently asked questions about our coffees, delivery and payment.
Are your coffees really 100% Arabica?
Yes. All our coffees are 100% Arabica, with no Robusta.
Where are your coffees roasted?
They are craft-roasted in France, in small batches, then shipped within Morocco from Agadir. Learn more about our roasting.
How do you guarantee freshness?
We restock every two months, in small quantities, for home customers. We don't store large volumes.
Beans or ground: which should I choose?
Whole beans keep their aromas better: they're the best choice if you have a grinder. Otherwise, choose the grind that suits your coffee maker on the product page.
Which grind for a moka pot?
A medium-fine grind. On the product page, simply choose “Moulu Cafetière Italienne” (ground for moka pot).
Which coffee should I choose as a beginner?
For a smooth coffee: Brazil Santos or Mexico Altura ORGANIC. For an aromatic coffee: Ethiopian Mocha. For a bold coffee: Sumatra.
What sizes do you offer?
Most of our coffees come in 125 g and 250 g. The 125 g size is ideal for discovering a new origin. For higher consumption, add several 250 g bags to your cart (for example 4 × 250 g for 1 kg).
Do you deliver anywhere in Morocco?
Yes, we deliver to every city in Morocco (within Morocco only). Delivery is free on orders from 350 DH. See delivery terms.
How long does delivery take?
2 to 5 days depending on your city.
How can I pay?
Cash on delivery: you pay in cash when you receive your parcel. On request, you can also pay by bank transfer: your order is then shipped once the transfer has been received.
How should I store my coffee?
In its tightly closed bag or an airtight container, away from light, heat and moisture. Avoid the fridge. All our tips: how to store coffee in Morocco.
Do you sell coffee machines?
No. We sell only 100% Arabica coffee, as whole beans or ground for your coffee maker.
How can I contact you?
On WhatsApp at +212 7 08 26 47 84 or by email at contact@ticafew.ma.